Auto Body Repair Questions, Answered Straight
The same answers you'd get standing at our counter.
Auto Body Repair Questions, Answered Straight
The questions Edmonton drivers actually ask us, answered the way we answer them in the shop — directly. Service-specific questions live on each service page; these are the ones that come up everywhere.
Money
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No. Photo estimates and in-person estimates are free, no obligation. That's standard practice at any reputable body shop — treat an estimate fee as a red flag.
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Simple math: if the repair costs less than (or near) your deductible, pay out of pocket. If it's well above, claim — that's what insurance is for. We quote first so you decide with a real number, and for not-at-fault collisions, your deductible may be waived entirely.
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Different repair plans, not different math: one shop quotes replacing a panel, another quotes repairing it; one includes blending adjacent panels for colour match, another doesn't and hopes. When quotes differ wildly, ask each shop what's included — the cheap quote usually answers the question.
Insurance
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No. In Alberta the choice of repair shop is yours — insurers may recommend preferred shops, but the decision is legally yours, and your claim proceeds identically either way.
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Depends on fault and coverage type: at-fault collision claims usually affect rates, comprehensive claims (hail, wildlife, vandalism) are generally treated differently. Your broker can answer precisely for your policy — we won't pretend to.
The Repair
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Cosmetic repairs: days. Structural repairs: one to three weeks, driven mostly by parts availability and insurance approval. You get a real date with your estimate and a phone call the moment it changes.
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Yes — computer-matched from the factory code, tinted to your actual vehicle's aged colour, and blended into adjacent panels. A visible colour edge is a failed repair by our standard and covered by warranty.
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Lifetime workmanship warranty, for as long as you own the vehicle. Details on the warranty page.
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No — we do conventional dent repair and refinishing. If your dent is a true PDR candidate and PDR would serve you better, we'll tell you at the estimate rather than sell you the wrong repair.